Work Shapes Quality of Life.
Agency Determines Who Thrives.

Dr. Angela Jackson is a global authority on the future of work who helps leaders redesign work systems to expand agency, strengthen performance, and build resilient organizations.

Book Dr. Angela

Explore The Win-Win Workplace

A New Model for the Future of Work

Work is one of the most powerful systems shaping dignity, security, health, and opportunity. Yet it is rarely designed with those outcomes in mind.

Most conversations about the future of work focus on engagement, culture, or mindset. Dr. Angela’s work centers on a different question:

Do people and leaders have real agency within the systems they operate?

Agency is not about perks or motivation. It is about voice, mobility, and influence over the decisions that shape work and life trajectories. When work systems expand agency, performance follows.

Why Agency Matters

01 Work shapes quality of life.

The design of work determines who has dignity, security, and opportunity.

02 Agency is the missing link.

Engagement efforts fail when systems constrain real choice and mobility.

03 Leaders are constrained too.

Systems shape leadership behavior as much as individual intent or skill.

04 Agency drives performance.

Organizations that expand agency see stronger retention, higher innovation, and greater resilience.

05 Systems create scale.

Mindsets matter, but systems determine outcomes across the organization.

06 AI raises the stakes.

Technology can either expand agency or further entrench constraints, depending on how systems are designed.

This is not a values-only argument. It is a business strategy.

Meet Dr. Angela Jackson

Dr. Angela Jackson is a recognized authority on the future of work whose research and leadership focus on how leaders leverage work systems to expand agency for themselves and others while driving performance. She is the Founder and CEO of the Future Forward Institute, a research institute and strategy firm dedicated to helping leaders redesign work so both they and the people they manage have real agency, while delivering measurable business results. A Lecturer and researcher at Harvard University, Dr. Jackson helps leaders rethink how work is designed to build more resilient, high-performing organizations.

Dr. Jackson’s debut book, The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success, became a New York Times, USA Today, and Los Angeles Times bestseller.

She is a widely published expert, with articles appearing in Harvard Business Review and Stanford Social Innovation Review, and is regularly featured in media outlets including Forbes, The Wall Street Journal, BBC, Fortune, and The Economist. Previously, Dr. Jackson served as Managing Partner at New Profit, where she launched the Future of Work Grand Challenge, supporting the reskilling of more than 25,000 workers impacted by COVID-19. She began her career in senior global roles at Viacom and Nokia and currently serves on boards and advises organizations including Arena Analytics, Guild Education, and Needham Bank.

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Speaking & Global Engagements

Dr. Angela Jackson works with senior leaders, boards, and global audiences to redesign work systems for performance, resilience, and human impact. Her talks connect research, strategy, and practical frameworks organizations can apply immediately.
- Work as a System That Shapes Lives
- Agency as the Missing Link in the Future of Work
- The Win-Win Workplace
- AI, Human Judgment, and the Future of Agency
Participants leave with practical frameworks, decision tools, and leadership strategies they can apply immediately to strengthen performance, workforce capability, and organizational resilience.